Privacy Policy

Dr Erin Fuller and her fertility practice are committed to safeguarding the privacy of all patients and visitors. This Website Privacy Policy outlines how we collect, use, store, and disclose your personal information via our website, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Last updated: 6 May 2025

1. Personal Information We Collect

Through our website, we typically collect:

Name
Email address
Phone number
Information provided through enquiry forms or emails
Data collected via cookies and third-party tools (such as Google Analytics and Google Ads) used for website traffic analysis and general advertising purposes
Website Tracking and Analytics

2. How We Use Your Information

We use your personal information to:

Provide fertility-related medical care and treatment
Communicate with you and coordinate with referring doctors or laboratories
Manage billing and administrative requirements
Improve our services and website experience
Deliver personalised ads and measure ad effectiveness using platforms such as Google Ads
Comply with legal and regulatory obligations

3. Website Tracking and Analytics

Our website uses cookies and third-party services such as Google Analytics and Google Ads to monitor usage patterns, performance, and to deliver targeted advertising. We collect anonymised IP addresses and device identifiers but do not personally identify users.

You can manage cookie preferences in your browser or opt out of personalised advertising via Google’s Ads Settings or using available online tools.

4. Online Bookings and Forms

Appointment requests and queries can be submitted via website contact forms. We collect personal information provided in these forms to respond to your request. Our website forms currently utilise CAPTCHA or similar verification tools to improve security and reduce spam.

5. Disclosure of Information

We will not share your personal information with third parties unless:

You have provided consent
It is required by law or to protect someone’s health or safety

6. Data Security

We take reasonable steps to secure your information from misuse, interference, loss, and unauthorised access, employing secure electronic systems and ensuring confidentiality protocols.

7. Accessing and Correcting Your Information

You may request access to the personal information we hold about you and request corrections if needed. Please contact us directly to do so.

8. Contact Us

If you have any questions, concerns or would like to access your personal information, please contact:

Dr Erin Fuller – Fertility Specialist
Website: www.drerinfuller.com.au
Phone: +61 2 4908 6555